2026 Research Guide

From H2H to HAAH

How industrial selling moves from human-to-human to human–agent–agent–human: what the evidence actually shows, what it does not, and what a manufacturer can verify this week.

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Three findings from the guide

Each one carries its source and evidence grade in the full guide, next to the findings that cut the other way.

71/74

procurement managers we interviewed use AI to research vendors before, during and after speaking to a sales rep.

Our interviews
97%

of awards in Boeing's agent-run tail-spend sourcing went to suppliers already in its ecosystem. Agents aren't finding new suppliers yet.

Agentic procurement
61.7%

of domains cited in AI answers were never named in the answer text. Your datasheet can be the source for an answer that names your competitor.

Ghost citations

Five sections, from the rep's sliver to a ninety-day plan

Written for the people who own pipeline, catalog and the website. Read the evidence or go straight to the checks.

  1. 01The model we inheritedThree pains, one reflex, and what 74 procurement managers told us.p.5
  2. 02What actually changedAI search and agentic procurement: two shifts, at very different speeds.p.11
  3. 03How machines read youCrawlers, citations and what breaks retrieval, checkable against a spec.p.22
  4. 04The readiness modelFive layers in the order they break, and pilot results by category.p.31
  5. 05Start hereSix checks, ninety days in order, and what nobody knows yet.p.39
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Method

Every number here
carries its source.

Most data in this field is published by companies selling the remedy it measures, including us. So every figure is graded, and the findings that cut against us stay in.

  • Primary data
  • Secondary, traceable
  • Aggregator or vendor marketing
74Procurement manager interviews
700+Manufacturers in a 90-day pilot
5Parallel research passes
45Pages, sources on every one
FAQ

About the guide

Free · 45 pages

Stop claiming the narrative. Start orchestrating the truth.

The evidence, a five-layer readiness model and a ninety-day plan. Free and instant, with no sales call.

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